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Multiscreen service initiatives will have a profound impact on cable operators’ operational support system/business support system (OSS/BSS) infrastructures, according to experts. To date, the industry has operated with a more or less hardwired and direct tie between the BSS and … Continue reading
Convergys has entered a worldwide reseller agreement with Sigma Systems. Convergys will integrate Sigma Systems’ OSS software solutions into the Convergys Smart Revenue Solutions Suite. The joint solutions are intended to provide communications and cable/broadband/satellite providers, in both residential and … Continue reading
Cox Business (www.cox.com) has enhanced its Internet product with new managed services to address the broader IT needs of small and medium businesses. The new capabilities include business-class backup, security and email. In other Cox news, the company has renewed … Continue reading
Kabel Deutschland in Germany has deployed Convergys (www.convergys.com) Smart BSS Solutions to support further growth of its bundled services offerings and reduce its operational expenditure. The solution is based on Convergys’ Rating and Billing Manager, a scalable charging and billing … Continue reading
